We like to think that you will like our products and we always guarantee most items we sell, that if you are not totally satisfied, please contact us before returning items.
Items should be returned in an unused, unworn condition, including packaging and labels still attached, unless manufacturing fault . Returns accepted within 14 days of receipt. The method of return is up to the customer and no reimbursement will be made for returns. There will be a re-stocking fee of 15% for all returns, unless exchanged for another item, but P&P will still be required for a replacement item.
No refunds are available on custom/Bespoke orders or outsized items unless there is a manufacturing fault.
Cancellations need to be made within 3 days. For Bespoke orders, once we are in the processes of making the item no cancellation can be made. An order cannot be cancelled once made or shipped.